Penny is recognised as a highly qualified and passionate business coach, lecturer and presenter for the hair and beauty industry and has been the recipient of countless industry awards for her work over the years.

She has over 30 years in the business with first-hand experience of owning salons and growing one salon to a four-salon hair and beauty group which had an annual turnover of £2m in 2003. Since selling that business in 2004 Penny has been helping other salon owners achieve their goals in all aspects of salon business from starting a new business to salon expansion.

Penny works across the UK delivering high quality bespoke consultation and training sessions to many salons who have a broad range of requirements. She can deliver her sessions both online and in a salon environment. Her 10-step retail success programme, column optimisation strategy, team motivation and reward programme implementation are key areas in which Penny has expert experience with an outstanding track record of success. 

Testimonial: Melissa Timperley Salons

Penny has been instrumental in the growth of Melissa Timperley Salons. We started our business in 2016 and recognised that we needed help to grow and manage the business a couple of years later. Since working with Penny we have won several industry awards for our work and business approach.  Penny has been a source of practical and experienced advice to guide us through important decisions on the shape of our business and our team.  The fact that she is a former successful salon owner who has been through the same challenges we face was important to us in our choice of consultant. Penny is straight-talking; she makes you think, challenges you in positive ways, and is supportive throughout. Her advice on our team structure, pricing strategy and marketing, in particular, has provided us with the sound foundations to grow our business further.  There is no doubt that we would have made decisions that would have slowed us down had we not been working with Penny and benefited from her experienced guiding hand.