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Consumer Law Guide
Your clients are protected by a range of consumer laws when buying goods and services from you.
When buying products and/or services online your clients have additional rights, including under...More Info
£0.00 Member price
£50.00 RRP
Contract of Employment
The law requires you to issue all staff with statements of terms of conditions of employment. We've done all the hard work for you. Comes complete with a Staff Handbook....More Info
£0.00 Member price
£150.00 RRP
Crime prevention guide
You may have invested a great deal of time, energy and money in your business premises, but burglars make it their business to break in. This guide offers advice to...More Info
£0.00 Member price
£50.00 RRP
Customer Complaints Policy
Not sure what to do if you get a complaint? This document is a 'Customer Complaints Policy' template to help with your customer complaints process.
This product is available as...More Info
£0.00 Member price
£25.00 RRP
Data Protection Policy for Employees
This policy document has been updated to reflect the new General Data Protection Regulations (GDPR). You will need to print two copies of this document one of which should be...More Info
£0.00 Member price
£25.00 RRP
Data Protection Policy template letter
This is a template letter for employers to issue to their employees along with two copies of the updated Data Protection policy. This document is in word format and is...More Info
£0.00 Member price
£50.00 RRP
Deadlock letter
A letter for clients who have a dispute you have not been able to resolve by following your salon complaints procedure.
This product is only available as an electronic download...More Info
This product is only available as an electronic download...More Info
£0.00 Member price
£50.00 RRP
Dealing with Tips Fact Sheet
You and your employees will often receive tips from your clients. Find out how to handle them fairly and legally. This fact sheet applies to tips paid by cash and...More Info
£0.00 Member price
£25.00 RRP
Draft Letter to Ex-Employee not on Standard NHBF Contract
Draft letter to ex employee where breach of restrictive covenants on non NHBF contract.
This product is only available as an electronic download free of charge.
£0.00 Member price
£25.00 RRP