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Customer Complaints Policy

Customer Complaints Policy

Not sure what to do if you get a complaint? This document is a 'Customer Complaints Policy' template to help with your customer complaints process. This product is available as...More Info
£0.00 Member price
£25.00 RRP
Data protection & GDPR factsheet

Data protection & GDPR factsheet

By law, under the Data Protection Regulations 2018, organisations that handle personal information electronically, such as people’s names and addresses, must register with the ICO unless they qualify for an exemption....More Info
£0.00 Member price
£25.00 RRP
Data Protection Policy for Employees

Data Protection Policy for Employees

This policy document has been updated to reflect the new General Data Protection Regulations (GDPR). You will need to print two copies of this document one of which should be...More Info
£0.00 Member price
£25.00 RRP
Data Protection Policy template letter

Data Protection Policy template letter

This is a template letter for employers to issue to their employees along with two copies of the updated Data Protection policy. This document is in word format and is...More Info
£0.00 Member price
£50.00 RRP
Deadlock letter

Deadlock letter

A letter for clients who have a dispute you have not been able to resolve by following your salon complaints procedure.

This product is only available as an electronic download...More Info
£0.00 Member price
£50.00 RRP
Employee Induction Checklist

Employee Induction Checklist

Employee inductions are good practice. They provide your new team member with important information regarding their new employment. The induction process is used to welcome the new employee, help them...More Info
£0.00 Member price
£60.00 RRP
Exit Interview Form

Exit Interview Form

Exit interviews are good practice. These intereviews are a way for employers to gather employee feedback and glean valuable information that they can use to help strengthen their company culture,...More Info
£0.00 Member price
£60.00 RRP
Flexible Working Fact Sheet

Flexible Working Fact Sheet

All employees have the legal right to request flexible working. You must deal with requests in a ‘reasonable manner’ – if you don’t, your employee may take you to an employment...More Info
£0.00 Member price
£25.00 RRP
Franchising your Business Guide

Franchising your Business Guide

Thinking of franchising your business? Want to know more on whether its right for you? This guide provides information on how to franchise your business. This product is only available...More Info
£0.00 Member price
£50.00 RRP