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Handling Complaints Guide
Not sure what do if a client complains? This guide contains practical information on customer complaints policies and processes.
This product is available as an electronic download free of charge....More Info
£0.00 Member price
£50.00 RRP

Hiring a Manager Guide
Planning to take a back seat in your business? How do you find a manager you can trust to ensure the continued success of your hair, beauty or barbershop business?...More Info
£0.00 Member price
£50.00 RRP

Holiday Request Form
Use this form to get your employee's to complete their annual leave requests. This product is available as an electronic download free of charge.
£0.00 Member price
£50.00 RRP

Industry Statistics Booklet 2022
The National Hair & Beauty Federation have released their 2022 annual statistics giving an overview of businesses, turnover, employment, working patterns, age, gender, trends in salon start-ups and business success, apprenticeships and...More Info
£0.00 Member price
£250.00 RRP

Industry Statistics Booklet 2023
The National Hair & Beauty Federation have released their 2023 annual statistics giving an overview of businesses, turnover, employment, working patterns, age, gender, trends in salon start-ups and business success, apprenticeships and...More Info
£0.00 Member price
£250.00 RRP

Managing Performance Guide
When you are running a business, the last thing you want or indeed can afford, is to carry employees who are not doing their job. Correct management of people from...More Info
£0.00 Member price
£50.00 RRP

Music, TV & Wi-Fi Fact Sheet
If you play music, show TV programmes, or offer Wi-Fi in your salon or barbershop you’ll need to comply with the relevant laws.
This product is available as an electronic...More Info
This product is available as an electronic...More Info
£0.00 Member price
£25.00 RRP

Performance Appraisal Form
Appraisals should be motivational and an opportunity to give constructive pointers to employees to help them achieve their potential. This form gives employers the structure they need to conduct an...More Info
£0.00 Member price
£50.00 RRP

Salon Design & Fit-out Guide
First impressions matter! This guide reveals the secrets of successful interior design and how to get the right look and décor for your salon or barbershop.
This product is available...More Info
£0.00 Member price
£50.00 RRP