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Handling Complaints Guide

Handling Complaints Guide

Not sure what do if a client complains? This guide contains practical information on customer complaints policies and processes. This product is available as an electronic download free of charge....More Info
£0.00 Member price
£50.00 RRP
Hiring a Manager Guide

Hiring a Manager Guide

Planning to take a back seat in your business? How do you find a manager you can trust to ensure the continued success of your hair, beauty or barbershop business?...More Info
£0.00 Member price
£50.00 RRP
Holiday Request Form

Holiday Request Form

Use this form to get your employee's to complete their annual leave requests. This product is available as an electronic download free of charge.
£0.00 Member price
£50.00 RRP
Industry Statistics Booklet 2022

Industry Statistics Booklet 2022

The National Hair & Beauty Federation have released their 2022 annual statistics giving an overview of businesses, turnover, employment, working patterns, age, gender, trends in salon start-ups and business success, apprenticeships and...More Info
£0.00 Member price
£250.00 RRP
Industry Statistics Booklet 2023

Industry Statistics Booklet 2023

The National Hair & Beauty Federation have released their 2023 annual statistics giving an overview of businesses, turnover, employment, working patterns, age, gender, trends in salon start-ups and business success, apprenticeships and...More Info
£0.00 Member price
£250.00 RRP
Managing Performance Guide

Managing Performance Guide

When you are running a business, the last thing you want or indeed can afford, is to carry employees who are not doing their job. Correct management of people from...More Info
£0.00 Member price
£50.00 RRP
Music, TV & Wi-Fi Fact Sheet

Music, TV & Wi-Fi Fact Sheet

If you play music, show TV programmes, or offer Wi-Fi in your salon or barbershop you’ll need to comply with the relevant laws.

This product is available as an electronic...More Info
£0.00 Member price
£25.00 RRP
Performance Appraisal Form

Performance Appraisal Form

Appraisals should be motivational and an opportunity to give constructive pointers to employees to help them achieve their potential. This form gives employers the structure they need to conduct an...More Info
£0.00 Member price
£50.00 RRP
Salon Design & Fit-out Guide

Salon Design & Fit-out Guide

First impressions matter! This guide reveals the secrets of successful interior design and how to get the right look and décor for your salon or barbershop. This product is available...More Info
£0.00 Member price
£50.00 RRP