Privacy notice
This site makes use of
cookies
. If you continue we'll assume you are happy to receive them.
Continue
Read our cookie policy
01234 831965
Login
Menu
Your Basket
About us
What we do
Business support services
Business resources
Training & education
Competitions and awards
Industry research
Code of conduct
Campaigning
Meet the team
Our people
Our board
Our ambassadors
NHBF history
Industry Statistics
Governance
NHBF Rules and Regulations
Media centre
Contact
Membership
Member benefits
Business support
Employment support
Health & safety
Business coaching
GDPR support
Client complaints and ADR
Insurance
Chair/space/room renting
Campaigning for you
24/7 legal support
NHBF Rewards
Select your membership package
Why become a member?
FAQ's
Member stories
Join
Recommend a Friend
Terms & Conditions
FAQ's
Trade membership benefits
Find a Trade Member
Trade Member Directory
NHBF Member logo
Salonfocus Magazine
NHBF Blogs
Sponsorship opportunities
Keep up to date
Get your trade voice heard
Supporting your client base
Find a Member salon or barbershop
News & blogs
Latest industry news
Member News
General News
Event News
Trade Member News
News Archive
Sign up for newsletters
Blog
Salonfocus Magazine
Media & advertising
Media centre
Get involved
Campaigns
Keep in touch
Subscribe to our newsletter
Register on our website
Competitions
Business Awards
Community Awards
Training
Join the NHBF
Contact us
Coronavirus
Events & training
Search
Competitions
Before and After
Blackpool
Britain's Best
Photographic
Step Up and Shine
Wales Championships
Welsh Awards
NHBF Sponsorship Packages
Business Awards
Community Awards
Salonfocus2020
Webinars
Event sponsorship
Advice & resources
Resources and shop
In-depth guides
Toolkits
Fact sheets
Webinars
Salonfocus2020
Newsletters
Blogs
Apprentices & T-Levels
Apprenticeships in the UK
Apprenticeships in England
Apprenticeships in Scotland
Apprenticeships in Wales
Apprenticeships in Northern Ireland
Taking on an apprentice: the basics
Apprenticeships FAQ
Traineeships in England
Complaints & ADR
Making a complaint
Dealing with a client complaint
Industry Statistics
Pensions
Find a Trade Member
Your Basket
Blog
You are here
Home
News & blogs
Blog
Topic
Running a business
Staying legal
Health & safety
Recruitment and employment
Client experience
Marketing and PR
Search
Client experience
Offering hair loss solutions in your salon
03
Sep
Read more
Client experience
Offering hair loss solutions in your barbershop
03
Sep
Read more
Client experience
The importance of client consultations in your salon or barbershop
13
Jun
Read more
Client experience
How to handle client complaints in your salon or barbershop
06
Jun
Read more
Client experience
Make a big difference to your salon reception with little extra touches
29
May
Read more
Client experience
Loyalty lessons: learn how to keep your salon clients
06
Mar
Read more
Client experience
Client reception: the importance of your front-of-house staff
06
Mar
Read more
